1. General Information
Our Shipping and Delivery Policy
As Seykon Treyler Mak. San. ve Tic. Ltd. Şti, we are committed to delivering your orders securely and promptly to provide the best service to our customers. On this page, you can find detailed information about our shipping and delivery processes.
2. Shipping Time and Fees
Shipping Time
Your orders will be shipped within 1-3 business days after payment confirmation.
The delivery time may vary between 1-7 business days depending on the shipping company and the delivery address.
Shipping Fees
Shipping fees are calculated based on the weight of your order and the delivery address and are specified at the payment stage.
We offer free shipping for orders over a certain amount (e.g., 5,000 TL and above).
3. Delivery Areas
Domestic Deliveries
We provide shipping services to all regions of Turkey.
International Deliveries
We provide shipping services to all international regions.
4. Delivery Tracking
Order Tracking
When your order is shipped, you will receive an email containing a tracking number.
You can track the status of your order using the tracking number on our order tracking page or on the shipping company’s website.
5. Delivery Issues
Delayed Deliveries
Our company is not responsible for delays caused by the shipping company. However, if there is a delay, you can contact our support team for assistance.
Damaged Products
Please inspect your package upon delivery. In case of any damage, have a report made by the shipping company and contact us.
Free replacement or return processes will be carried out for damaged products.
6. Returns and Exchanges
Return Policy
We offer a satisfaction guarantee on our products. If you are not satisfied with the product, you can return it within 14 days from the delivery date.
For return procedures, please visit our Return Policy page.
Exchange Policy
We offer free exchange services for incorrect or damaged products. Please contact us for exchange procedures.
7. Contact
Contact Our Support Team
For any questions or requests, you can contact us using the information below:
Phone: +90 545 595 1663
Email: info@seykontreyler.com
Address: Fevzi Çakmak Mah. 10602. Sk. No: 16 Karatay/KONYA
